Kolab Hospitality · Bienveni In build
Built for guesthouses, lodges and small hotels.
The big hotel systems are made for 100-room resorts and priced in euros. Bienveni is for the 6 to 45 room operator: front desk, housekeeping, guest messages and staff rosters in one place, priced per property in rupees.
- Front desk and bookings on a shared calendar with conflict detection
- A housekeeping board the whole team reads at a glance
- Guest WhatsApp: check-in instructions, taxi bookings, late checkout
- Breakfast and kitchen checklists, HACCP included
Made for
Hotel software, sized for your lakou
A 14-room guesthouse in Grand Baie does everything a resort does: bookings, housekeeping, breakfast, maintenance, staff rosters, guest messages. The difference is that one family does it, on their feet, between check-ins. The software sold for this job assumes a revenue manager and a night auditor, and charges in euros for the privilege.
Bienveni assumes you. The front desk is a shared calendar that refuses to double-book. Housekeeping is a board on a phone in the corridor. Guest communication is WhatsApp, because that is where your guests already are, from the booking confirmation to the taxi to the airport. Staff rosters come from the same Kolab bricks that run factories and restaurants across the island.
It is in build now, assembled from pieces already proven in real Mauritian operations: the housekeeping board, the room booking calendar with conflict detection, the visitor kiosk, the HACCP kitchen checklists, and the rostering engine from Kolab HR. Founding properties shape what ships.
In build, from proven bricks
Bienveni is not a blank page. It assembles working Kolab bricks into one product for small properties, and it inherits lessons from a lodge management app already run for a real Mauritian association.
- Housekeeping board with minibar restock, and room booking with conflict detection, both built and working
- Visitor kiosk with photo sign-in and DPA retention, proven at reception desks
- HACCP checklists and kitchen logs from Kolab F&B, ready for breakfast service
- Rostering and attendance from Kolab HR, plus member and meeting records from the lodge app heritage
Modules
Everything inside Kolab Hospitality
Every module is a brick. Start with what hurts most, snap on the rest when you are ready.
Front desk & bookings
A shared calendar of rooms and nights with conflict detection, so a double-booking cannot sneak in.
Housekeeping board
Checkout cleans, stayovers and inspections on a kanban the team works from a phone in the corridor.
Guest requests & maintenance
A dripping tap in Room 9 becomes a job with a photo, an owner and a deadline, not a memory.
Breakfast & F&B checklists
Breakfast counts, fridge temperatures and HACCP kitchen checks, signed off daily.
Guest messaging
Check-in instructions, taxi confirmations and late-checkout answers on WhatsApp, from the property's own identity.
Staff rostering
Shifts, swaps and attendance from the Kolab HR engine, sized for a team of four or forty.
Reviews follow-up
Every departure gets a thank-you and a nudge to review; unhappy guests get a call before they get a keyboard.
Owner reports
Occupancy, revenue and spend per property, monthly, honest, and readable on a phone abroad.
Reception sign-in
Visitors, day guests and contractors sign in at a kiosk with photo and DPA-compliant retention.
Minibar & restock
Minibar checks ride along with housekeeping, so consumption is billed, not shrugged at.
Amenities check-in
Pool, gym and spa check-ins counted, so you know what guests actually use.
Repeat guests & members
A register of returning guests and club members, with their preferences remembered from last time.
A closer look
How Kolab Hospitality feels day to day
A calendar that refuses to double-book
Every room, every night, one shared calendar. Direct bookings, phone bookings and walk-ins go in the same grid, and conflict detection blocks the overlap before it becomes two families and one key. Arrivals and departures become today's worklist automatically.
- Conflict detection on every booking
- Arrivals, departures and late checkouts in one view
- Works on the phone at the gate, not just the desk PC
Every room's state, on every phone
The housekeeping board turns the morning scramble into a queue: checkout cleans first, stayovers after, inspection before the room goes back on sale. Minibar restock rides along, so the Coca counted missing is the Coca billed.
- Checkout, stayover and inspection queues
- Minibar counts logged during the clean
- Room returns to sale only after inspection
From booking to airport, one thread
Guests do not read hotel emails; they read WhatsApp. Bienveni sends check-in instructions, answers the taxi question and confirms the late checkout from the property's own number, so the thread survives staff changes and the knowledge stays with the house.
- Check-in instructions sent before arrival
- Taxi, breakfast and late-checkout requests answered in place
- Property identity, not a staff member's personal number
Rosters and checklists from proven bricks
The rostering engine from Kolab HR plans the week: reception cover, housekeeping shifts, the cook's split days. Breakfast and kitchen run on HACCP checklists already used in Mauritian restaurants, so the health inspection is a printout, not a panic.
- Shifts and swaps with approval, on staff phones
- HACCP breakfast and kitchen checks, signed daily
- Attendance can feed Kolab HR payroll when you are ready
Local by design
Hospitality, the island way
Your guests fly in from everywhere; your operation is entirely Mauritian. Bienveni is built for both halves.
Rupees per property
One flat price per property in MUR. Not per room, not per booking, and never in euros.
Cyclone protocol
A Class III warning becomes one action: guests messaged, furniture checklist issued, staff notified, the day logged properly.
Three languages
Housekeeping reads Kreol, the desk writes French, guest messages go out in English. Everyone works in their own words.
WhatsApp first
Confirmations, taxi bookings and review follow-ups on the channel your guests answer within minutes.
DPA 2017 for guests
Passport details and kiosk photos kept only as long as the law needs, then gone. Retention is a rule, not a habit.
Table d'hôte ready
Dinner counts, allergies and HACCP checks for hosts who cook, without pretending you run a restaurant chain.
Boost at the property
Great stays are made by housekeepers, cooks and desk staff nobody reviews by name. Boost notices them.
Rooms ready on time
Every room inspected before the 14:00 check-in earns the housekeeping team its streak.
HACCP without gaps
A full month of signed kitchen checks is a badge the whole kitchen shares.
Guest mentions
When a review names great service, the team member gets the kudos and the points, visibly.
In the wild
What it looks like in real businesses
The couple who run it see arrivals on one phone and the housekeeping board on the other. Check-in instructions send themselves, and the double-booking that used to happen every high season cannot happen now.
Each villa is a property on one dashboard: cleans scheduled between stays, pool and garden jobs tracked, and every owner abroad gets a monthly report that adds up.
Dinner counts come off the same board as the rooms, the kitchen runs its HACCP checks on a tablet, and the review follow-up message has doubled the number of guests who actually write one.
Pricing
Kolab Hospitality pricing, in rupees
Indicative launch pricing, per property per month, VAT excluded, unlimited staff. Nothing is charged before general availability, and founding properties lock their launch price for two years.
Ti Lodge
For guesthouses and B&Bs up to 8 rooms.
- Front desk and bookings with conflict detection
- Housekeeping board and minibar
- Guest WhatsApp messaging
- Breakfast checklists
Lodge
The full house, up to 20 rooms.
- Everything in Ti Lodge
- Guest requests and maintenance jobs
- Staff rostering and attendance
- Reviews follow-up and owner reports
Gran Lakou
Up to 45 rooms, or several small properties.
- Everything in Lodge
- Reception kiosk sign-in and amenities check-in
- Multi-property dashboard for managers
- HACCP full kitchen suite and priority support
Prices per person per month, VAT excluded. Annual billing takes two months off. Indicative pricing: nothing is charged before general availability, and pilot customers lock their launch price for two years.
Questions
Asked all the time
When can we use it?
Does it connect to Booking.com and Airbnb?
We are 6 rooms and one family. Is this overkill?
Can it run our staff payroll too?
What about the restaurant side?
Our signal drops when it rains. Then what?
Family
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Be a founding property
Bienveni is being built with a handful of guesthouses, lodges and villa managers. Join them, shape the product around your property, and lock the founding rate.